Customer experience (CX) isn’t a department anymore. By 2026, it’s the product. As digital products mature, users are no longer impressed by features. They care about how things feel, how fast they solve problems, and whether technology actually respects their time....
Recall a previous blog post where we discussed staying ahead of loadshedding with an iOS Shortcut using ESP's API? That nifty tool was only possible because of API integration. While the acronym might seem daunting, APIs—or Application Programming Interfaces—are...
If you're tired of manually checking loadshedding schedules, this tutorial is for you. Initially, my coworker Justin had the idea of using Google Home to fetch loadshedding times. After some research, we decided to create an iOS Shortcut instead. It calls the ESP API...